Frequently Asked Questions
If you are unable to find an answer to your question here, please get in touch with us on Discord or contact us directly. For more information on the Minecraft Marketplace, try the Minecraft Marketplace FAQ.
Experiencing issues with the map? Send us a bug report and we will help you as best as we can!
My ride stopped working and relogging doesn’t fix it
Unfortunately this is a nasty unpredictable bug we are unable to address. We’re working with Microsoft to fix it. In the meantime, you’ll have to recreate the world from the template.
Where do I get food?
There are lots of places to get food in Magic Kingdom! Open up your Park Map and look for the orange/yellow icons with utensils on them! Each of those is a restaurant! Walk up to a Cast Member and INTERACT with them to get some yummy treats!
I'm missing a character in my autograph book
A: In case you didn’t figure it out yet, all the red icons with white Mickey heads on the Park Map are meeting points! It’s a surprise which character is where! If you’re still not sure who you are missing click here for a list of characters and their locations!
How do I watch the Fireworks show?
You can watch the Fireworks show at any time! Just walk in front of Cinderella’s Castle and INTERACT with the Cast Member standing in the Plaza!
I got stuck on a ride! / I want to leave a ride early!
No problem! Just leave the world and then come back! When you log out during a ride, the ride will reset itself.
Why doesn't my ride look as good when I show my friends?
Due to a quirk with how Minecraft works, your rides will look the best if everyone in the world is riding the same ride at the same time!
I can't find a piece of merchandise!
There are two different types of shop selections available for merchandise and one type of shop selections for restaurants. If you can’t find the item you want, try another shop!
Why is my ride being so slow? / Why are my subtitles out of sync?
Unfortunately there is nothing we can do about that. There are limitations to Minecraft timing in maps. If you have a more powerful device like a computer, you can try the map on there for better results!
How do I open or download this map?
You can find our maps on the Minecraft Marketplace. The Minecraft Marketplace is available on the following platforms:
- Windows 10
- Windows 10 PhoneiOS (iPhone and iPad)
- Amazon Kindle Fire
- Amazon Fire TV
- Gear VR
- Oculus Rift
- Windows Mixed Reality
- Xbox One
- Nintendo Switch
To get this map:
- Click the search button
- Search for WDW
- Click on the map
- You can either buy a minecoin pack or click the currency option next to the minecoin price to purchase the minecoin pack needed to get enough coins!
- Download the map and enjoy :)!
It's hard for me to see my autograph book!
Try equipping a classic skin instead of a Character Creator skin.
Why does my lighting look so dark?
If it’s daytime and weird areas appear dark, that’s just a Minecraft bug. Trying logging out and back in again. Unless you’re in the Haunted Mansion! Then it’s supposed to be dark!
Everything is dark after going to Tom Sawyer Island!
This is a known issue. We’re working on a fix as we speak!
In the meantime, you can go into settings, activate cheats and run the following command: “/fog @s remove tsi_cave_fog”
Are you planning to make other parks or expansions?
We can neither confirm nor deny further plans. If you want to see more though, tell Disney on social media!